What is Spark Energy's (PA) cancellation policy?

Spark Energy's cancellation policy in Pennsylvania allows customers to cancel their electricity or natural gas service at any time without incurring any additional fees or penalties. Customers who wish to cancel their service can do so by contacting Spark Energy's customer service department either by phone or email. Upon cancellation, customers will be responsible for paying any outstanding charges or fees up to the date of cancellation. If a customer decides to cancel their service within the first three days of enrollment, they are entitled to a full refund of any charges paid. However, customers should note that cancellation requests must be made in writing and include the customer's name, account number, and desired cancellation date to ensure a smooth and efficient process.