If a customer experiences an interruption in their gas service with Southwest Gas - Northern Nevada, it is important to prioritize safety. The customer should first check to see if there is a gas leak. Signs of a leak may include the smell of gas, a hissing sound, or plants around the area appearing unusually dead or wilted. If there is any indication of a leak, the customer should leave the premises immediately, avoiding any activity that could create a spark, such as using a phone, and should seek safety at a distance from the location.
Once safe, customers should check with their neighbors to see if their gas service is also affected, as the interruption may be due to a local issue. If it appears to be an isolated case, the customer should refer to the Southwest Gas website for information regarding service interruptions. This may provide updates, instructions, and even outage maps. For further assistance or to report the issue, customers might find relevant contact information on the Southwest Gas website. Always remember to keep safety as the top priority.