What is your return policy?

Southmoonunder.com has a thoughtful return policy to ensure customer satisfaction with their purchases. Typically, items purchased from South Moon Under can be returned within a specified number of days from the date of delivery, provided that the items are in their original condition. This means that the items should be unworn, unwashed, and with all original tags and packaging intact. It is important to note that some products may be excluded from the return policy due to hygiene reasons, such as swimwear or undergarments, unless they are defective. In addition, customers may need to initiate the return process by following specific steps outlined on the website. This generally includes filling out a return form and possibly providing a reason for the return. Refunds are usually processed back to the original method of payment once the returned items are received and inspected. Customers should be aware that shipping fees are often non-refundable, and they may be responsible for return shipping costs unless the return is due to a defect or an error on the part of South Moon Under. For the most accurate and up-to-date information, it may be helpful to consult the return policy section on the Southmoonunder.com website. This section will provide detailed instructions on how to proceed with returns and any specific requirements that must be met.