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Can I exchange an item for a different size or color?

Asked 2 months ago
Southmoonunder.com generally allows exchanges for different sizes or colors, provided that the items are eligible for return. Customers should ensure that the items being exchanged are unworn, unwashed, and in their original condition with tags still attached. Typically, Southmoonunder.com aims to make the exchange process as smooth as possible, allowing customers to receive the desired item in the correct size or color. To initiate an exchange, one usually needs to follow the return policy outlined on the website, which may involve requesting an exchange through the appropriate section of the customer account or following specific instructions for returns. It is advisable to complete the exchange promptly to ensure that the desired size or color is still available. For detailed information regarding the specific process for exchanges, including any potential timelines or restrictions, it is beneficial to check the return policy section on the Southmoonunder.com website.
Answered Sep 30th 2025

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