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How can I report a leak or water issue?

Asked 5 months ago
To report a leak or any water-related issue, Southern Water provides a straightforward process for customers to follow. It is important for residents to act quickly when they notice problems, as early reporting can help prevent further damage and more extensive issues. Generally, Southern Water encourages customers to visit their official website, where they provide specific guidance and forms for reporting leaks or other water concerns. When making a report, it is helpful to include details such as the exact location of the leak, the nature of the issue, and any visible signs that can assist the customer service team in addressing the problem efficiently. If the situation poses an immediate risk or hazard, such as flooding or a significant leak, individuals are advised to prioritize safety and contact appropriate emergency services if necessary. For further assistance, Southern Water's website typically contains the most accurate and recent contact information and steps required for reporting issues, ensuring prompt attention to customer concerns.
Answered Jul 3rd 2025

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