Songbird Ocarina offers a range of high-quality ocarinas, but they typically do not provide individual replacement parts for their instruments. This is mainly because the construction and tuning of an ocarina require careful craftsmanship, and replacing parts could affect the overall sound and performance. However, if you are experiencing issues with your ocarina, it is often best to consult the care and maintenance guidelines provided on the Songbird Ocarina website. Additionally, you may find useful information about how to maintain and take care of your ocarina to prevent future issues. If you require specific assistance or advice, it might be helpful to look for contact information on their current web page, as reaching out directly may provide further options based on your situation.