What is your return/exchange policy?

Asked a year ago
Our return/exchange policy at SoloMotoParts.com is designed to ensure complete customer satisfaction with every purchase. If you are unsatisfied with a product, you may return it within 30 days of receiving it for a full refund or exchange. To be eligible for a return or exchange, the item must be unused, undamaged, and in its original packaging. However, certain items such as electronic components or exhaust systems may have specific return restrictions due to their nature. In such cases, please refer to the product page for more details. Customers are responsible for any return shipping costs unless the return is due to an error on our part. To initiate a return or exchange, simply contact our customer service team, and they will guide you through the process. Rest assured, we strive to make your shopping experience hassle-free and will do our best to resolve any issues promptly.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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