What is your policy on defective items?

SoloMotoParts.com has a clear policy regarding defective items to ensure customer satisfaction. If you receive a product that is defective, it is important to know that customers typically have the option to return or exchange the item within a specific time frame, which is often outlined on their website. Usually, shoppers are advised to inspect the items promptly after receipt, and if there are any issues, they may need to gather all necessary information, including the order number and a description of the defect when initiating a return or exchange. Customers may also be asked to provide supporting documentation, such as photographs, to demonstrate the defect. It is generally recommended to carefully read the return policy available on the SoloMotoParts.com website, as details may vary depending on the product, the manufacturer, or the specific circumstances of the return. Following the outlined procedures will help ensure the return process is smooth and efficient. For the most accurate and detailed information regarding any policy, including defective items, visiting the current web page is advisable.