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Softsurroundings.com Customer FAQ

Top Answers & How-to Guides

What is Softsurroundings.com's Phone Number?

The question we are asked most often is about how to talk to Softsurroundings.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the Soft Surroundings loyalty program?

The Soft Surroundings loyalty program is designed to reward our valued customers with exclusive benefits and perks. As a member, you'll...
Ask any question you have about Softsurroundings.com customer service, get an answer now.
Contact Softsurroundings.com customer service

Ordering

How do I place an order?

To place an order on Softsurroundings.com, simply navigate to the item you wish to purchase and add it to your online shopping cart....
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Can I cancel or modify my order?

Yes, you can cancel or modify your order on Softsurroundings.com, but only under certain conditions. If you wish to cancel or modify...
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Tracking

How can I track my order?

To track your order, simply log into your account on our website and go to the "Order History" section. From there, you can view the...
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Company Information

What is Soft Surroundings?

Soft Surroundings is a renowned online retail store that offers a unique array of apparel, beauty, and home goods designed to enhance...
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Payment Methods

What payment methods do you accept?

At Soft Surroundings, we strive to make your shopping experience as convenient and hassle-free as possible. Therefore, we accept a...
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Shipping

Do you offer international shipping?

Yes, Soft Surroundings offers international shipping to select countries. We understand that our customers worldwide appreciate our...
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Return and Exchange

What is your return/exchange policy?

Our return/exchange policy is designed to ensure your complete satisfaction with your Soft Surroundings purchase. If for any reason...
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Sizing Information

Where can I find sizing information?

You can find detailed sizing information on Softsurroundings.com under the "Size Guide" section. We understand that finding the right...
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Gift Services

Do you offer gift wrapping services?

Yes, Soft Surroundings offers gift wrapping services for an additional fee. We understand the importance of presenting gifts beautifully,...
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Promo Codes

Can I redeem multiple promo codes on my order?

No, only one promo code can be applied per order on Softsurroundings.com. The website only allows customers to use a single promo code...
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Loyalty Program

What is the Soft Surroundings loyalty program?

The Soft Surroundings loyalty program is designed to reward our valued customers with exclusive benefits and perks. As a member, you'll...
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Help me with my Softsurroundings.com customer service issue

Ask any question you have about Softsurroundings.com customer service. We will do our best to get you answers right away.
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