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What is Sofitel's cancellation policy?

Asked a month ago
Sofitel's cancellation policy can vary depending on the specific hotel location, the type of reservation made, and the rate plan chosen. Generally, most Sofitel hotels offer a flexible cancellation policy, allowing guests to cancel their reservations without penalty if done within a certain timeframe, typically up to twenty-four hours before the scheduled arrival date. However, promotional rates or special offers may have stricter conditions, which may require more advance notice to cancel without incurring charges. It is also important to note that certain reservations made through third-party websites may have different cancellation terms, so it is advisable for guests to carefully review the terms associated with their booking during the reservation process. For those wishing to clarify any details or specific questions regarding their reservation, visiting Sofitel's official website may provide helpful information, including contact information for the hotel where the booking was made. Being informed about cancellation policies helps ensure a smooth travel experience and allows guests to plan accordingly.
Answered Oct 24th 2025

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