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How do I modify or cancel my Sofitel reservation?

Asked a month ago
To modify or cancel a reservation with Sofitel, it is important to adhere to the details that were provided during the booking process. Typically, the terms and conditions of each reservation will specify the cancellation and modification policies, which can vary based on the type of rate chosen or the specific hotel location. Generally speaking, to initiate a modification or cancellation, guests can log into their online account on the Sofitel website or the booking platform used for the reservation. Once logged in, there should be an option to view current reservations where guests can find their booking and proceed with the desired changes. Alternatively, guests may wish to check their confirmation email, as it often includes direct instructions along with necessary links. It is advisable to review the specific policy that applies to the reservation, as some reservations may be non-refundable or have deadlines for modifications. For any additional details about your reservation or to explore specific policies, the Sofitel website is a helpful resource to visit to find current information.
Answered Oct 24th 2025

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