Can I cancel my order and get a refund?

Yes, you can cancel your order and receive a refund. At Snowshack.com, we understand that plans can change, and we want to provide flexible options to our customers. If you decide to cancel your order before it has been shipped, please contact our customer support team as soon as possible. They will assist you in canceling the order and initiating a refund. However, if your order has already been shipped, we are unable to cancel the order but you can still request a return and refund. Simply follow our hassle-free return process outlined on our website. We strive to ensure customer satisfaction and will work diligently to resolve any issues you may have with your order.