What are the return policy and procedures?

Our return policy at Snowboard Connection is designed to make the process simple and hassle-free for our customers. We understand that sometimes products may not meet expectations, and we want to ensure your satisfaction. If you are unhappy with your purchase, you can return it within 30 days for a full refund or exchange. The product must be in its original condition, unused, and with all tags and packaging intact. To initiate a return, you can either visit one of our physical store locations or contact our customer service team. They will guide you through the return process and provide you with a return authorization number. Please note that certain items such as clearance or sale products may be final sale and not eligible for return. For more detailed information on our return policies and procedures, please visit our website or contact our customer service team directly.