What is your return policy?

Our return policy at Smilemakers.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return any unused item within 30 days of receipt for a full refund. All returned items must be in their original packaging and in the same condition as when they were received. Please note that personalized or custom-made products cannot be returned unless there is a defect or error in the personalization. To initiate the return process, simply contact our customer service team with your order number and reason for return. We will provide you with detailed instructions and a return label if applicable. Once we receive the returned item, we will process your refund promptly. At Smilemakers.com, we strive to ensure a seamless and hassle-free shopping experience for our valued customers.