What is your return policy for damaged or defective items?

Asked a year ago
At Smartmomma.com, we understand that receiving damaged or defective items can be disappointing. To ensure customer satisfaction, we have a straightforward return policy for such cases. If you receive a damaged or defective product, please notify our customer support team within 48 hours of receipt. We will provide you with a pre-paid return shipping label, allowing you to return the item free of charge. Once we receive the product, our team will thoroughly inspect it. If the damage or defect is verified, we will offer you a replacement or a full refund, based on your preference. Our aim is to resolve any issues promptly and efficiently, ensuring you are completely satisfied with your purchase.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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