What is the return policy?

Asked a year ago
Our return policy at SmartSign.com is designed to provide our customers with a hassle-free experience. If you are unsatisfied with your purchase for any reason, you can request a return within 30 days of receiving your order. We accept returns for a variety of reasons, including damaged products, incorrect orders, or simply changing your mind. To initiate a return, simply contact our customer service team, and they will guide you through the process. Please make sure to provide your order details, including the item(s) you wish to return and the reason for returning. Once we receive your return request, we will provide you with a return authorization number and further instructions. It's important to note that certain items, such as custom-made products or personalized signs, may not be eligible for returns. Please refer to our website or contact our customer service team for more information on specific product return eligibility. Overall, our return policy aims to ensure customer satisfaction and make the returning process as smooth as possible.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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