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What kind of support is available during the onboarding process?

Asked 3 months ago
During the onboarding process with SmartMD, users typically encounter a variety of support options designed to facilitate a smooth transition into using the platform. Generally, SmartMD provides comprehensive resources that may include user guides, tutorials, and other instructional materials that help new users understand how to navigate and utilize the system effectively. In addition, there may be dedicated online support channels that allow users to ask questions or report issues they encounter. Live support through chat or phone might also be available, ensuring that users can receive real-time assistance with any challenges they face during onboarding. This hands-on support can be invaluable in helping new users maximize the benefits of SmartMD's services from the outset. It is recommended to visit the current SmartMD website for detailed information about specific support options available during the onboarding process, as offerings may vary or evolve over time.
Answered Aug 22nd 2025

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