© GetHuman Inc.

SmartMD Customer FAQ

Top Answers & How-to Guides

What is SmartMD's Phone Number?

The question we are asked most often is about how to talk to SmartMD customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about SmartMD customer service, get an answer now.
Contact SmartMD customer service

Recent SmartMD Customer Questions

Help me with my SmartMD customer service issue

Functionality and Usage

How does SmartMD work?

SmartMD enhances healthcare delivery through telemedicine, allowing patients to connect with providers remotely. Users create...
Read more

Can I use SmartMD on my mobile device?

SmartMD is accessible on mobile devices via a web browser, offering features like scheduling and telemedicine consultations....
Read more

Can I customize the SmartMD interface?

SmartMD does allow for some customization of its interface to enhance user experience, with options for adjusting display...
Read more

Is SmartMD suitable for all types of medical practices?

SmartMD is versatile and suitable for many medical practices, especially those focusing on telemedicine and digital health. Its...
Read more

Services Offered

What services does SmartMD offer?

SmartMD provides various telemedicine services, including remote consultations through secure video calls, an electronic health...
Read more

Are there integration options available with SmartMD?

SmartMD offers various integration options to help healthcare providers streamline processes and enhance user experience. These...
Read more

Availability and Access

Is SmartMD available in my country?

SmartMD primarily operates in the United States, with potential expansion plans for other countries. Service availability...
Read more

Can I use SmartMD with my existing medical records system?

SmartMD is adaptable and can potentially integrate with various existing medical records systems, though compatibility depends...
Read more

Pricing and Policies

What are the pricing plans for SmartMD?

SmartMD provides various pricing plans that cater to different user needs based on service type, practice size, and included...
Read more

What is the cancellation policy for SmartMD services?

SmartMD's cancellation policy varies by service or plan, allowing cancellation anytime, but users should check specific terms....
Read more

Security and Support

Is my data secure with SmartMD?

SmartMD prioritizes data security by employing various safeguards such as industry-standard encryption and compliance with...
Read more

What support resources are available for SmartMD users?

SmartMD provides various support resources for users, including a help center with articles and FAQs, user guides, community...
Read more

How often is SmartMD updated with new features?

SmartMD frequently updates its platform to improve user experience and integrate new technologies in telemedicine. The update...
Read more

What kind of support is available during the onboarding process?

During the onboarding process, SmartMD generally offers a range of support options, including user guides, tutorials, and...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!