© GetHuman Inc.

Smart Transportation Customer FAQ

Top Answers & How-to Guides

What is Smart Transportation's Phone Number?

The question we are asked most often is about how to talk to Smart Transportation customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Smart Transportation customer service, get an answer now.
Contact Smart Transportation customer service

Recent Smart Transportation Customer Questions

What time does the Smart bus stop running?

Service hours for the Smart bus vary by route. Typically, most routes operate from early morning until late evening, with limited schedules on weekends. For exact times for your route, please refer to the schedule available on this page.
Asked Oct 23, 2025 10:57 PM

Help me with my Smart Transportation customer service issue

Services Offered

What types of transportation services do you offer?

Smart Transportation provides a variety of services including taxi rides for quick transport, shuttle options for groups or...
Read more

Do you offer services for special events?

Smart Transportation offers transportation services for special events, such as weddings and corporate functions. They provide...
Read more

Do you provide transportation for large groups?

Smart Transportation caters to large groups with services that include shuttle transport and a fleet of larger vehicles like...
Read more

Booking and Payment

How do I book a ride?

Booking a ride with Smart Transportation is easy and can be done via a mobile app, online portal, or customer service. Users...
Read more

What payment methods do you accept?

Smart Transportation accepts various payment methods, mainly major credit and debit cards like Visa, MasterCard, American...
Read more

Is there a minimum booking time?

Smart Transportation has specific policies on minimum booking times that can differ by service and local demand. Generally, it...
Read more

Policies and Safety

What is your cancellation policy?

Smart Transportation's cancellation policy can differ based on the booked service and its terms. Typically, cancellations made...
Read more

Are your drivers background checked?

Smart Transportation prioritizes safety by conducting comprehensive background checks on their drivers. These checks assess...
Read more

How do you ensure the safety of your passengers?

Smart Transportation prioritizes passenger safety by implementing rigorous vehicle maintenance, conducting thorough background...
Read more

Vehicle Information

Can I schedule a recurring ride?

Smart Transportation generally provides options for arranging recurring rides, which is great for regular travelers. Users can...
Read more

What vehicles do you use for transportation?

Smart Transportation utilizes a range of vehicles, including cars, vans, minibuses, and specialized options for those with...
Read more

What areas do you provide service to?

Smart Transportation offers a diverse range of services in multiple areas, covering urban, suburban, and rural locations. Their...
Read more

Tracking and Charges

Are there any extra charges for luggage?

Smart Transportation has varying luggage policies depending on the service, and most allow a standard luggage limit. Additional...
Read more

How can I track my ride?

Smart Transportation generally provides various options to track rides, including a mobile app for real-time updates,...
Read more

Do you offer discounts or promotions?

Smart Transportation offers various promotions and discounts periodically, but specifics can change. To find the latest offers,...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!