Skymall.com offers a 30-day return policy on most products, starting from the date of delivery. To qualify for a refund, items must be in their original condition, with all included accessories and packaging intact. However, certain items, such as personalized or perishable products, are non-returnable unless they arrive damaged or defective. Skymall.com provides a one-year manufacturer's warranty on select products, covering defects in material or workmanship. The warranty period begins from the date of purchase and requires a valid proof of purchase. During this period, Skymall.com will repair or replace the faulty product at their discretion. Customers are responsible for any shipping costs, unless the item is deemed defective within 30 days of delivery. However, Skymall.com encourages customers to contact their customer service team for any specific warranty inquiries or further assistance.
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