© GetHuman Inc.

Can I return an item without the original packaging?

Asked 2 months ago
SkyMall has a return policy that typically requires items to be returned in their original packaging. However, there are exceptions that may apply based on the specific circumstances surrounding the item in question. If an item is returned without its original packaging, it could affect the eligibility for a full refund or an exchange. In many cases, the customer service team may consider the condition of the returned item, so it is advisable to ensure that the item is in good condition, even without the original packaging. For the most accurate information regarding returns, including any additional guidelines that may be in place, it may be beneficial to consult the return policy on the current web page or reach out to customer service for assistance. Each situation may be unique, so understanding the details before proceeding with a return is important.
Answered Oct 15th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Skymall.com Questions

Need to call Skymall.com?

If you need to call Skymall.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Skymall.com

Skymall.com

Find a list of many popular Skymall.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Skymall.com Skymall.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!