What are Sky's policies on equipment returns?

Sky has established clear policies regarding equipment returns to streamline the process for customers. If a customer decides to end their subscription or is required to return equipment for any reason, they are typically provided specific instructions on how to do so. This often includes returning items such as set-top boxes, routers, and any additional peripherals associated with their service. Customers usually receive a returns label for equipment that needs to be sent back, which must be used to ensure that the return is properly tracked. It is important for customers to ensure that all items are returned in good condition and, if possible, packed in their original packaging. Failure to return equipment or returning it in a damaged state may result in charges. In addition to the return process, there may be time limits on when customers need to return the equipment after cancelling their service. Therefore, it is advisable for customers to check the latest information on Sky's website for the most accurate and detailed guidelines regarding equipment returns and any associated costs.