What is your return policy?

Our return policy at Skates.com is designed to ensure customer satisfaction and hassle-free returns. If you are not completely satisfied with your purchase, you may return the item within 30 days from the date of purchase. The product must be unused, in its original packaging, and in the same condition as when it was received. We offer a full refund or exchange for returned items. However, please note that certain products, such as custom skate orders or clearance items, may have different return restrictions. To initiate a return, simply contact our customer service team, who will guide you through the process. We strive to provide a smooth and efficient return experience for our valued customers.