What is Singapore Air's policy regarding flight delays and cancellations?

Asked a year ago
Singapore Air's policy regarding flight delays and cancellations prioritizes passenger welfare and minimizing inconvenience. In the event of flight delays, Singapore Air strives to keep passengers informed promptly and offers assistance such as rebooking or accommodation, depending on the delay's duration. Compensation may be provided in accordance with local regulations if the delay exceeds a specific threshold. In situations of flight cancellations, the airline endeavors to notify passengers as early as possible and assists them with alternative flight arrangements or refunds. In cases of flight disruptions caused by circumstances beyond the airline's control, like natural disasters, compensation may not be applicable. Singapore Air encourages affected passengers to contact their customer service for personalized assistance and further information on their specific flight situation.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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