What is the return policy?

At Simmons & Ungar, we strive to ensure utmost customer satisfaction with your purchase. If you are not completely pleased with your order, we offer a hassle-free return policy. To be eligible for a return or exchange, the item must be in its original condition, unused, and with all tags and packaging intact. Returns must be initiated within 30 days of the purchase date. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Please note that certain items, such as personalized or customized products, may not be eligible for return unless deemed defective or damaged. We are committed to resolving any concerns promptly and making your shopping experience enjoyable.