Sideshowtoy.com Customer FAQ

To place an order on our website, simply navigate to the product you wish to purchase and click on the "Add to Cart" button. Once you...

Yes, you can cancel or change your order after it has been placed, but please note that there are certain time restrictions and conditions...

If your item arrives damaged, please contact our Customer Service team immediately. Provide them with your order information and pictures...

Our return policy at Sideshowtoy.com is designed to provide our customers with peace of mind and a hassle-free experience. We understand If you're not satisfied with your purchase, you may return the item within 30 days of receipt. The product must be in its original condition and packaging, with all accessories included. To initiate a return, simply contact our customer service team, who will guide you through the process. Please note that certain items, such as limited edition collectibles, may have specific return restrictions. Additionally, original shipping and handling charges are non-refundable. We strive to process returns promptly, usually within 5-7 business days of receiving the item. Refunds will be issued to the original payment method. For more details and specific instructions, please refer to our Returns page on our website. We aim to make your return experience as convenient and straightforward as possible....

We accept a variety of payment methods to provide convenience for our customers. At Sideshowtoy.com, you can make your purchases using...

The processing time for your order at Sideshowtoy.com typically depends on several factors. After placing your order, our team begins...

We offer a range of shipping options to accommodate your preferences. For domestic orders within the United States, we provide Standard...

Yes, you can track your order on Sideshowtoy.com. Once your order has been shipped, you will receive a confirmation email containing...

Yes, we do ship internationally. At Sideshowtoy.com, we understand that collectibles know no boundaries, and we are thrilled to offer...

Yes, pre-orders are available for select products on Sideshowtoy.com. Customers have the opportunity to pre-order highly anticipated...

Yes, you can make changes to your shipping address. If you need to update or modify the shipping address for an order, please contact...

Yes, there are discounts and promotions available on SideshowToy.com. We regularly offer special deals and limited-time promotions...