© GetHuman Inc.

Shockwarehouse.com Customer FAQ

Top Answers & How-to Guides

What is Shockwarehouse.com's Phone Number?

The question we are asked most often is about how to talk to Shockwarehouse.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Shockwarehouse.com customer service, get an answer now.
Contact Shockwarehouse.com customer service

Recent Shockwarehouse.com Customer Questions

Help me with my Shockwarehouse.com customer service issue

Order Information

How do I track my order?

To track an order from Shockwarehouse.com, customers can visit the specific order status page or check their confirmation email...
Read more

How long does shipping take?

Shipping durations on Shockwarehouse.com depend on the selected method, destination, and item availability. Processing takes...
Read more

Can I cancel my order?

Customers at Shockwarehouse.com may have the chance to cancel their orders, but this depends on the order's status. If an order...
Read more

Business Information

How long has Shockwarehouse.com been in business?

Shockwarehouse.com has been operational for over twenty years, having been established in the early 2000s as a leading online...
Read more

Do you offer international shipping?

Shockwarehouse.com mainly serves US customers but does offer limited international shipping to select countries. Specifics like...
Read more

Product Offerings

What types of shocks and struts does Shockwarehouse.com offer?

Shockwarehouse.com provides a comprehensive range of shocks and struts for various vehicles, including passenger cars, trucks,...
Read more

How do I know which shocks or struts are right for my vehicle?

To find the right shocks or struts for your vehicle, consider the make, model, year, and your driving conditions. Explore...
Read more

Can I order parts that are not listed on your website?

Shockwarehouse.com offers a wide range of parts, but not every item may be featured on the website. Some specialty parts might...
Read more

Installation and Support

Do you offer installation services?

Shockwarehouse.com does not provide installation services, focusing instead on supplying high-quality automotive parts....
Read more

Do you provide support for technical questions?

Shockwarehouse.com does not offer direct support for technical queries. Instead, customers can find helpful information on the...
Read more

Policies and Warranties

What is the return policy?

Shockwarehouse.com allows returns of unused items in original packaging within a specified timeframe, usually around thirty...
Read more

Are there any warranties on the products?

Shockwarehouse.com generally provides warranties on numerous products, but the details may differ by manufacturer and item...
Read more

What is the warranty on your products?

Shockwarehouse.com provides various warranty policies depending on the specific product, typically covering defects in...
Read more

Pricing and Promotions

Do you offer price matching?

Shockwarehouse.com does not have a clear price matching policy and it varies by retailer. They maintain competitive prices and...
Read more

Are there any discounts or promotions currently available?

Shockwarehouse.com regularly has various promotions and discounts, such as seasonal sales and bundle deals. For the latest...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!