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Shockwarehouse.com Customer FAQ

Top Answers & How-to Guides

What is Shockwarehouse.com's Phone Number?

The question we are asked most often is about how to talk to Shockwarehouse.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any discounts or promotions currently available?

Yes, there are discounts and promotions currently available at Shockwarehouse.com. We frequently offer special deals and discounted...
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Order Tracking

How do I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of...
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About Shockwarehouse

What is Shockwarehouse.com?

Shockwarehouse.com is an established online retailer specializing in shock absorbers, suspension systems, and other related products...
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How long has Shockwarehouse.com been in business?

Shockwarehouse.com has been in business for over 30 years. Established in the early 1990s, our extensive experience in the automotive...
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Product Offerings

What types of shocks and struts does Shockwarehouse.com offer?

At Shockwarehouse.com, we offer a wide range of shocks and struts to meet the diverse needs of our customers. Our extensive selection...
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Installation Services

Do you offer installation services?

No, Shockwarehouse.com does not offer installation services. We specialize in providing customers with the highest quality shocks,...
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Return Policy

What is the return policy?

Our return policy is designed to ensure that our customers have a hassle-free experience and are fully satisfied with their purchases....
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Shipping Information

How long does shipping take?

At Shockwarehouse.com, shipping times may vary based on several factors. Typically, orders are processed and shipped within 1-2 business...
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Do you offer international shipping?

Yes, Shockwarehouse.com offers international shipping. We understand that our customers come from all around the world, and we are...
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Product Warranties

Are there any warranties on the products?

Yes, Shockwarehouse.com provides warranties on many of its products. The specific warranty coverage varies depending on the brand and...
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Price Matching

Do you offer price matching?

Yes, at Shockwarehouse.com we proudly offer price matching. We understand that our customers want the best deal possible, so if you...
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Order Changes

Can I cancel my order?

Yes, you can cancel your order at Shockwarehouse.com. We understand that circumstances can change, and we strive to accommodate our...
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Promotions

Are there any discounts or promotions currently available?

Yes, there are discounts and promotions currently available at Shockwarehouse.com. We frequently offer special deals and discounted...
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Help me with my Shockwarehouse.com customer service issue

Ask any question you have about Shockwarehouse.com customer service. We will do our best to get you answers right away.
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