What is Shipt’s policy on refunds or returns?

Shipt's policy on refunds and returns generally revolves around the specific policies of the retailers from which the items are purchased. While Shipt itself facilitates the delivery service, the responsibility for returns and refunds typically lies with the individual stores. In most cases, if customers are unsatisfied with an item they received, they should follow the return policy of that particular retailer. This can involve returning the item directly to the store or following the specified process outlined by the retailer for online purchases. It is important for customers to review the return policy of the store where the purchase was made as terms can vary considerably between different retailers, including time frames for returns, condition of items, and any specific procedures that must be followed. When it comes to issues like missing or damaged items, many customers have reported that Shipt may assist by relaying the concerns to the retailer, but the ultimate resolve would depend on the retail partner's policies. For items that are perishable or food-related, the details regarding returns or refunds may also differ. In such cases, stores often have stricter guidelines due to health and safety considerations. For the most accurate and detailed information, it is advisable for users to consult the specific retailer's return policy found on the official website where the purchase was made. If further assistance is needed, customers may explore Shipt's help resources available on their current webpage for more clarity on their procedures related to refunds and returns.