Customer Service

Ways to contact and solve common issues

Use's Phone Number's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for
As far as we know, there is only one way to contact, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback. top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for
Are Sheercover products tested on animals?
No, Sheercover products are not tested on animals. We are committed to producing cruelty-free cosmetics and believe in providing high-quality products that are both effective and ethically responsible. Our entire range, from foundation to mascara, is formulated using alternative, reliable testing methods that do not involve the use of animals. We prioritize the health and well-being of our consumers and remain dedicated to offering beauty solutions that are both safe and compassionate. Rest assured that when you choose Sheercover, you are selecting products that are free from any animal testing and align with your values.
Can I track my order?
Yes, you can track your order on Once your order has been shipped, you will receive a confirmation email with a tracking number. Simply click on the tracking number provided in the email, and it will redirect you to the carrier's website where you can monitor the progress of your shipment. Please note that it may take up to 24 hours for the tracking information to be updated on the carrier's website. If you haven't received a tracking number or have any further questions regarding your order, you can contact our customer support team who will be happy to assist you.
What is Sheercover?
Sheercover is a leading makeup brand that offers a range of high-quality cosmetics specifically formulated for individuals looking for natural-looking coverage. It is designed to address various skincare concerns, including blemishes, redness, discoloration, and imperfections while providing a flawless finish. Sheercover products are known for their lightweight and breathable formulas that allow the skin to breathe. They are made using skin-friendly ingredients that ensure a comfortable and irritation-free experience. The Sheercover collection also includes a variety of makeup brushes and tools to help achieve a professional application. With Sheercover, customers can achieve a radiant and natural appearance without compromising on skincare needs, making it the go-to choice for individuals seeking effortless beauty solutions.
Do you offer any discounts or promotions?
Yes, offers various discounts and promotions to its customers. We understand the importance of offering affordable options to enhance your beauty routine. We frequently run special promotions on our website, which include discounted prices on our products, free shipping, and exclusive bundle deals. Additionally, we offer discounts and promotional codes through our newsletter and social media platforms, so make sure to sign up and follow us to stay updated. Our aim is to provide our customers with the opportunity to experience our high-quality products at affordable prices. Don't miss out on these amazing deals, and check our website regularly for the latest promotions.
Can I cancel or modify my order after it has been placed?
Yes, you can cancel or modify your order after it has been placed on However, please note that we try to process orders quickly, so it is important to contact our customer service team as soon as possible. If you wish to cancel your order, please contact us within 24 hours of placing it. For order modifications, such as changing the shipping address or adding/removing items, please reach out to our customer service team before your order is shipped. We will do our best to accommodate your request, but please understand that we cannot guarantee changes once the order has been processed. Our customer service representatives are available via phone or email to assist you with any order-related inquiries or changes.
Do you offer international shipping?
Yes, we offer international shipping to select countries. At, we understand that our customers come from all around the world, and we strive to make our products accessible to as many customers as possible. While we currently do not ship to all countries, we do offer international shipping to a wide range of destinations. To check if we ship to your country, simply enter your address during the checkout process, and our system will let you know if we can deliver to your location. Please note that international shipping may incur additional fees and longer delivery times due to customs and import regulations. We are committed to delivering our products efficiently and securely to our international customers.
How long does it take to process an order?
At, we strive to process orders as quickly as possible. Once an order is placed, it typically takes us 1-2 business days to process and ship. However, please note that processing time may vary during holidays or promotional periods due to increased demand. Once your order has been shipped, you will receive an email notification along with a tracking number to easily monitor your package's progress. Shipping times will vary based on your location and the selected shipping method. Generally, orders within the United States are delivered within 3-7 business days, while international orders may take longer. Rest assured, we work diligently to ensure your order is processed efficiently and reaches you in a timely manner.
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Click below to show 5 more questions, answers, and complete guides to common customer support problem.

Comparing Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Sony page. Or look at our Contact Virgin Mobile page. We can't really provide this kind of help if you're looking to contact because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with

GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting at a Glance has no chat option has no customer email has no help forum has no twitter handle has no facebook page
Contact information overview

Answered on this page:

What payment methods do you accept?
What is your return policy?
How do I place an order?
What products does Sheercover offer?
Solutions to common issues

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