What should I do if an item I received is damaged or defective?

If you receive a damaged or defective item from SFPlanet, please contact our customer service team as soon as possible. We will work with you to ensure that you receive a replacement or a refund for the damaged product. Be sure to provide details about the issue, including photos if possible, so that we can quickly resolve the problem. Our goal is to make sure you are completely satisfied with your purchase, and we will do everything we can to make it right. Thank you for shopping with SFPlanet.