What is your return policy?
Our return policy at Sfplanet.com aims to ensure customer satisfaction. We offer a hassle-free return process for eligible items within 30 days of purchase. To qualify for a return, the product must be in its original condition and packaging, with all accessories and documentation intact. We do not accept returns for items that are listed as final sale or non-returnable. Customers should initiate the return process by contacting our customer support team. Once approved, a prepaid return shipping label will be provided, with the cost deducted from the refund amount. Refunds are typically processed within 2-3 business days of receiving the returned item. We strive to provide a seamless return experience while maintaining fair policies for both our customers and our business.
Answered May 3, 2024
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