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What should I do if I receive a damaged product?

Asked 2 months ago
If you receive a damaged product from Seshday.com, it is important to take appropriate steps to address the issue effectively. First, you should carefully examine the product and its packaging to fully assess the extent of the damage. It is advisable to take clear photographs of both the damaged item and the packaging, as this will serve as evidence when you report the issue. Next, you should look for specific instructions regarding returns or exchanges on the website. Seshday.com typically has a section dedicated to their return and refund policy, which will outline the steps you need to follow in the event of a damaged product. This may involve filling out an online form or contacting customer service directly through the provided contact information. When you reach out to report the damaged item, include a detailed description of the issue along with the photographs you have taken. This will help facilitate a quicker resolution, whether that entails receiving a replacement item or processing a refund. Keep in mind that the time frame for resolving such issues may vary based on Seshday.com's policies. Therefore, it is essential to monitor any communications regarding your case. By following these steps, you will ensure that the matter is addressed in a timely and proper manner.
Answered Oct 20th 2025

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