What is your return policy?

Our return policy ensures customer satisfaction by providing a hassle-free process. If you are not completely satisfied with your purchase from Sean John, you may return the item within 30 days of delivery for a full refund or exchange. The returned merchandise must be unworn, in its original condition with tags attached, and accompanied by the original receipt or packing slip. To initiate a return, please visit our website or contact our customer service team. We offer prepaid return labels for domestic orders, making the return process convenient and cost-free. Once we receive the returned item, we will promptly process your refund or exchange. Please note that certain items, such as personalized or final sale items, may not be eligible for return. For further details, please refer to our Returns Policy page on our website.