What if an item I ordered is out of stock?
If an item you ordered from us is out of stock, we will promptly notify you via email or phone. At Seagifts.com, we strive to ensure accurate inventory counts, but occasional discrepancies may occur. In such cases, our dedicated customer service team will offer alternative options, such as a refund, a store credit, or the opportunity to exchange the item for a similar product. If you opt for a refund, we will promptly issue it back to the original payment method. We understand the disappointment of not receiving a desired item, and we apologize for any inconvenience caused. Rest assured, our team will make every effort to assist you and provide a satisfactory solution to the situation.
Answered May 3, 2024
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