What is Sea Star Line's policy on lost or damaged shipments?

Asked 6 months ago
Sea Star Line's policy on lost or damaged shipments ensures customer satisfaction and prompt resolution. In the case of lost shipments, Sea Star Line conducts thorough investigations to locate and recover the goods as soon as possible. In the unfortunate event of damage, Sea Star Line prioritizes swift action by assessing the extent of the damage and providing necessary compensation to affected customers. Prompt reporting of lost or damaged shipments is crucial for efficient resolution, and customers are encouraged to notify Sea Star Line immediately with relevant details. By adhering to strict industry standards and maintaining a dedicated customer service team, Sea Star Line aims to minimize the impact of lost or damaged shipments, ensuring that customers receive the necessary assistance and compensation they deserve.
Answered Nov 2, 2023

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