Can I exchange a product for a different item on Scentedmonkey.com?
Asked a year ago
Yes, we offer exchanges for different items on Scentedmonkey.com. If you are not completely satisfied with your purchase, we are happy to provide you with the opportunity to exchange it for a different product of equal or lesser value. To be eligible for an exchange, the item must be unused, in its original packaging, and returned within 30 days of delivery. Simply contact our customer service team with your order details to initiate the exchange process. Please note that any price difference between the exchanged items will be either refunded or charged accordingly. We strive to ensure the utmost customer satisfaction, and our exchange policy is designed to accommodate our valuable customers' preferences.
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