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ScanCam Customer FAQ

Top Answers & How-to Guides

What is ScanCam's Phone Number?

The question we are asked most often is about how to talk to ScanCam customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent ScanCam Customer Questions

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Functionality

How does ScanCam work?

ScanCam operates by using high-resolution cameras and advanced imaging software to efficiently capture detailed images of...
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Can I use ScanCam offline?

ScanCam mainly functions as a web-based application, requiring an internet connection for most features. Some functions might...
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Can I edit scanned documents with ScanCam?

ScanCam specializes in scanning documents but lacks extensive editing features for them. After scanning, files are typically...
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Can I share scanned documents directly from ScanCam?

ScanCam provides features that enable users to easily manage and share scanned documents in formats like PDF and JPEG. Users...
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Compatibility

What devices are compatible with ScanCam?

ScanCam offers a range of devices compatible with various operating systems like Windows and MacOS, along with mobile platforms...
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What file formats can I save my scanned documents in?

ScanCam allows users to save scanned documents in various formats including PDF, JPEG, and TIFF, which cater to different...
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Cost and Limitations

Is there a cost to use ScanCam?

ScanCam's usage costs differ based on the selected services, which may include subscriptions, hardware, and tailored options....
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Is there a limit on the number of scans I can perform?

ScanCam does enforce specific limits on scanning based on service or subscription type, which may include daily or monthly...
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Support

What types of documents can I scan with ScanCam?

ScanCam supports scanning a wide variety of documents, including letters, contracts, receipts, and business cards. It can...
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What languages does ScanCam support?

ScanCam provides support for multiple languages, including English, Spanish, French, German, and Italian, among others. The...
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Is there a troubleshooting guide available for common issues?

ScanCam provides a thorough troubleshooting guide to help users tackle common problems independently, covering issues like...
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Privacy and Security

Are there any privacy and security measures in place for ScanCam?

ScanCam emphasizes privacy and security, utilizing industry-standard practices like data encryption and strict access controls....
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How does ScanCam handle sensitive information?

ScanCam prioritizes sensitive information management by implementing strong encryption, strict access controls, secure server...
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