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San Rafael Cars Customer FAQ

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What is San Rafael Cars's Phone Number?

The question we are asked most often is about how to talk to San Rafael Cars customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent San Rafael Cars Customer Questions

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Vehicle Availability

What types of vehicles are available at San Rafael Cars?

San Rafael Cars has a wide range of vehicles, including new and certified pre-owned cars, trucks, and SUVs from trusted brands....
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Can I customize a car order at San Rafael Cars?

San Rafael Cars generally allows for some customization of vehicle orders with various trim levels and features. Customers can...
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Test Drives and Promotions

How do I schedule a test drive at San Rafael Cars?

To schedule a test drive at San Rafael Cars, customers visit sanrafaelcars.com and access the dedicated scheduling section....
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How do I find out about special promotions at San Rafael Cars?

To learn about San Rafael Cars' special promotions, it is best to frequently visit their official website for updates. Signing...
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Warranties and Returns

Is there a warranty offered on vehicles purchased from San Rafael Cars?

San Rafael Cars generally provides warranties on the vehicles they sell, with details differing based on factors such as the...
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What is the return policy for cars bought at San Rafael Cars?

San Rafael Cars offers a return policy allowing vehicle returns within a specific time if customers are unsatisfied. Terms,...
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Financing and Fees

What financing options are available through San Rafael Cars?

San Rafael Cars provides various financing solutions, including competitive interest rates and flexible terms. Options include...
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Are there any additional fees associated with purchasing a vehicle?

When buying a vehicle from San Rafael Cars, buyers typically face additional costs such as sales tax, registration fees,...
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Trade-ins and Complaints

Do you offer trade-in options at San Rafael Cars?

San Rafael Cars usually offers trade-in options for customers wanting to change vehicles. This involves appraising the current...
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What is the process for filing a complaint about my experience with San Rafael Cars?

To file a complaint about an experience with San Rafael Cars, customers should visit their official website for guidance....
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Operational Information

What are the hours of operation for San Rafael Cars?

San Rafael Cars operates during specific hours that usually change depending on the day and services available. Generally, they...
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What should I do if I receive a defective vehicle from San Rafael Cars?

If a customer finds a defect in a vehicle from San Rafael Cars, they should promptly document the issues, review warranty...
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Vehicle Services

Does San Rafael Cars offer any vehicle delivery options?

San Rafael Cars likely provides various delivery options for both new and used vehicles to enhance customer convenience. The...
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Can I get a vehicle history report through San Rafael Cars?

San Rafael Cars generally offers vehicle history reports for their used cars, providing buyers with essential details like...
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What maintenance services are available at San Rafael Cars?

San Rafael Cars provides extensive maintenance services, including oil changes, fluid checks, tire rotations, brake...
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