What is the return policy for items purchased on SamAsh.com?

The return policy for items purchased on SamAsh.com states that customers have 45 days from the date of purchase to return any item for a full refund. The product must be in its original condition, with all original packaging, accessories, and documentation, to be eligible for return. However, certain items such as software, harmonicas, recorders, and in-ear headphones cannot be returned due to health and safety regulations. Additionally, items that have been used, damaged, or are missing any parts will not be accepted for return. Return shipping costs are the responsibility of the customer, unless the item was received in a defective or damaged condition. To initiate a return, customers can contact SamAsh.com customer service or visit their local Sam Ash Music Store.