What is your return/exchange policy?

Our return/exchange policy at Sackwear.com is designed to ensure customer satisfaction. We offer a hassle-free return process for all merchandise purchased from our website. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. To initiate a return or exchange, simply contact our customer service team with your order details. We require the item to be in unused condition and in its original packaging. Once your return is received and inspected, we will process the refund/exchange promptly. Please note that personalized items or items on clearance are not eligible for return/exchange unless they are defective or damaged. Customers are responsible for the return shipping costs, except in cases where the item is faulty. At Sackwear.com, we strive to provide a seamless shopping experience and prioritize customer satisfaction above all. Feel free to reach out to our friendly customer service team for any further assistance regarding returns or exchanges.