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SUNY Geneseo Health Insurance Customer FAQ

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What is SUNY Geneseo Health Insurance's Phone Number?

The question we are asked most often is about how to talk to SUNY Geneseo Health Insurance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Health Insurance Requirements

What is the health insurance requirement for students at SUNY Geneseo?

At SUNY Geneseo, students are required to have health insurance, especially full-time students taking at least 12 credit hours....
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Can I waive the health insurance if I already have coverage?

Yes, students at SUNY Geneseo can usually waive their health insurance if they have alternative coverage that meets certain...
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Insurance Plan Details

What is the cost of the health insurance plan?

The annual cost of health insurance at SUNY Geneseo varies based on coverage types and the academic year, covering services...
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What is the coverage period for the health insurance plan?

The coverage period for SUNY Geneseo Health Insurance generally aligns with the academic year, covering students from the start...
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What services are covered by the health insurance plan?

The health insurance plan from SUNY Geneseo offers a wide variety of services for students, including routine care, outpatient...
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Are prescription medications covered by the health insurance plan?

The SUNY Geneseo Health Insurance plan generally covers prescription medications, including both generic and brand-name...
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Claims and Resources

Can I add my dependents to the health insurance plan?

Adding dependents to the SUNY Geneseo Health Insurance plan is feasible under specific conditions. Dependents may include...
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What resources are available for students with health concerns?

Students at SUNY Geneseo can access numerous resources for health issues, including a Student Health Center offering medical...
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How do I file a claim for out-of-pocket expenses?

To submit a claim for out-of-pocket expenses with SUNY Geneseo Health Insurance, students should collect receipts and bills,...
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Coverage Issues

What happens if I lose my health insurance coverage during the academic year?

If a student loses health insurance during the academic year, they need to act quickly to find new coverage, which may include...
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Can I appeal a denial of coverage for a service?

Yes, a member can appeal a coverage denial under the SUNY Geneseo Health Insurance plan. This involves reviewing the denial...
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Are mental health services covered under the plan?

The SUNY Geneseo Health Insurance plan generally includes coverage for mental health services like counseling and therapy....
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What happens if I need to see a doctor that is not in the network?

When enrolled in SUNY Geneseo Health Insurance, seeing an out-of-network doctor typically results in higher costs and varying...
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