© GetHuman Inc.

RunningShoes.com Customer FAQ

Top Answers & How-to Guides

How do I Contact RunningShoes.com Customer Service?

The question we are asked most often is about how to talk to RunningShoes.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about RunningShoes.com customer service, get an answer now.
Contact RunningShoes.com customer service

Recent RunningShoes.com Customer Questions

Help me with my RunningShoes.com customer service issue

Product Information

What brand of running shoes does RunningShoes.com sell?

RunningShoes.com features an extensive selection of brands to meet diverse runner needs, including Adidas, Asics, Brooks, Hoka...
Read more

What types of running shoes are available on RunningShoes.com?

RunningShoes.com features a wide array of running shoes including road, trail, cross-training, and minimalist options. Each...
Read more

What materials are the running shoes made of?

Running shoes are made from various materials to ensure comfort, support, and durability. The upper often features mesh,...
Read more

Are the running shoes suitable for different terrains?

RunningShoes.com offers a wide variety of running shoes that cater to different terrains. Road shoes are lightweight for paved...
Read more

What are the sizing options for running shoes on RunningShoes.com?

RunningShoes.com provides an extensive range of sizes for both men and women, including common sizes, half sizes, and options...
Read more

Which brands provide the best fit for wide feet?

Several brands are praised for their fit for individuals with wide feet, including Asics, New Balance, Saucony, Brooks, and...
Read more

Shipping and Tracking

Do you offer free shipping on orders?

RunningShoes.com often provides free shipping on orders, but terms can vary based on promotions and specific products. Visitors...
Read more

Can I track my order?

Yes, you can track your order through a confirmation email containing your order number or via a tracking feature on the...
Read more

Do you ship internationally?

RunningShoes.com primarily serves customers in the United States, but those interested in international shipping should refer...
Read more

Returns and Warranty

What is your return policy?

RunningShoes.com has a straightforward return policy allowing customers to return unworn items within thirty days of purchase....
Read more

Can I return running shoes if they have been worn?

Return policies for worn running shoes can differ among retailers, including RunningShoes.com. Generally, many allow returns if...
Read more

Do you offer a warranty for your running shoes?

RunningShoes.com generally does not provide a warranty for shoes, focusing instead on returns and exchanges for customer...
Read more

Payments and Promotions

Are there any discounts or promotions available?

RunningShoes.com regularly offers various discounts and promotions. These can include seasonal sales, holiday specials, and...
Read more

What payment methods are accepted on RunningShoes.com?

RunningShoes.com accommodates various payment methods, including major credit cards like Visa, MasterCard, American Express,...
Read more

What is the best way to clean running shoes purchased from RunningShoes.com?

To clean running shoes from RunningShoes.com effectively, remove laces and insoles and use a soft brush or cloth to clear dirt....
Read more

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!