Can I return or exchange medical equipment?

Yes, Rotech Healthcare allows for returns or exchanges of medical equipment. We understand that sometimes the equipment needs may change or the product may not meet your expectations. To initiate a return or exchange, please contact our customer service team within 30 days of the original purchase. Our knowledgeable representatives will assist you in processing the return or identifying an appropriate replacement. Please note that the equipment must be in its original condition and packaging, and a proof of purchase may be required. Additionally, certain items may be subject to a restocking fee. We strive to provide exceptional customer service and ensure your satisfaction with our products.