Can I return or exchange an item?

Yes, you can return or exchange an item purchased from RosenberryRooms.com. We want you to be completely satisfied with your purchase, so if for any reason you are not happy with your item, we offer a hassle-free return or exchange process. Please ensure that the item is in its original condition and packaging, and contact our customer service within 14 days of receiving your order to initiate the return or exchange. Depending on the reason for the return, there may be a restocking fee or shipping charges involved. However, if the return is due to our error or a defective product, we will cover the shipping costs. Our dedicated customer service team will guide you through the return or exchange process and provide you with a return authorization number.