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RoomORoma Customer FAQ

Top Answers & How-to Guides

How do I Contact RoomORoma Customer Service?

The question we are asked most often is about how to talk to RoomORoma customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent RoomORoma Customer Questions

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Booking Process

How do I make a reservation?

To reserve a property with RoomORoma, visit their website and enter your travel details. Browse available listings, select one...
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How do I find a property in a specific location?

To locate a property in a specific area through Roomorama, users should visit the website, enter the desired location in the...
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How do I contact the host of my booked accommodation?

To contact your host on Roomorama, check your booking details or confirmation email for contact info. Log into your account and...
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How do I access the check-in instructions for my booking?

To find check-in instructions for a booking with Roomorama, individuals should log into their account on the Roomorama website...
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Policies

Are there any additional fees for services?

Roomorama offers clear information on costs linked to their services, which can differ by rental and location. In addition to...
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What is the cancellation policy for bookings?

RoomORoma's cancellation policies differ by property and host, offering options from flexible to strict. Guests should examine...
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Are there any discounts available for extended stays?

Roomorama often provides discounts for longer stays as property owners value extended bookings. The specifics of these...
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Accommodations

Can I book a property for a large group?

Roomorama features a wide range of properties suitable for large groups. Users can filter options by guest count to find...
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Do you offer long-term rental options?

Roomorama mainly focuses on short-term vacation rentals, but some hosts may offer long-term stays at discounted rates. Guests...
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What types of accommodations are available through RoomORoma?

RoomORoma provides a wide variety of accommodations, including furnished apartments, stylish lofts, cozy studios, and spacious...
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What amenities can I expect at RoomORoma properties?

RoomORoma properties typically provide various amenities to ensure a comfortable stay, including Wi-Fi, fully equipped...
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Payment and Support

What should I do if there's an issue during my stay?

When facing an issue during a stay with Roomorama, guests should first contact the property host to seek resolution. If...
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What types of payment are accepted?

Roomorama provides various payment methods, mainly accepting major credit cards like Visa, MasterCard, and American Express....
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Is there a customer support service for guests?

RoomORoma provides a dedicated support service for guests, available through email and an online help center. This assistance...
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Can I leave a review for my stay?

Yes, guests can leave reviews on RoomORoma after their stay, which provide essential feedback for hosts and future visitors....
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