What is the return policy?

Rods.com maintains a customer-friendly return policy to ensure a satisfactory shopping experience. Generally, items purchased from Rods.com can be returned within a specified period, commonly around thirty days from the date of purchase. This return window typically applies to new and unused products in their original condition, including any tags or packaging that came with them. Customers should be aware that specific categories, such as personalized or custom-made items, may not be eligible for return. For a hassle-free return process, it is often recommended that the customer retains their original receipt or order confirmation, as this information will facilitate easier processing of the return. Additionally, customers are usually responsible for the return shipping costs unless the return is due to an error on the part of Rods.com. For more detailed and specific information regarding the return process and any potential conditions or exceptions, it is advisable to check the current web page on Rods.com where all policy details, including any updates, are frequently provided.