Can I cancel or change my order after it has been placed?
Asked 2 years ago
Once an order has been placed on Rods.com, there is a limited window of time for customers to cancel or change it. Typically, the ability to make adjustments depends on whether the order has already been processed or shipped. If the order is still in the processing stage, customers might have the option to modify it, such as changing item specifications or canceling the order entirely. However, if the order has already entered the shipping phase, changes may no longer be possible. It is important for customers to review the order status on the Rods.com website, where they can find specific information related to their order and any related policies. To get the most accurate guidance, customers should check the order details section relevant to their accounts on the site. It is always advisable to act quickly, as the time frame for changes is typically short, and reaching out directly through the provided contact information on the website may assist with specific inquiries.
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