What is your return policy?

Our return policy at Rockymountaintrail.com is designed to ensure customer satisfaction. We offer a hassle-free return process for any unused and unaltered product within 60 days of purchase. To initiate a return, customers need to contact our customer service team with their order details. We provide a prepaid shipping label for the return, making it convenient for our customers. Once we receive the item, our team carefully inspects it to ensure it is in its original condition. Refunds are issued back to the original form of payment within a reasonable timeframe. Please note that personalized items and final sale products are not eligible for return. For more information and specific guidelines, please visit our return policy page on our website. We strive to provide excellent customer service throughout the entire return process.