Can I cancel or change my order?

Asked a year ago
Yes, customers have the option to cancel or change their order on RockyMountainTrail.com, however, certain conditions apply. If the order has not been processed or shipped, customers can contact the customer service team to request a cancellation or modification. It's recommended to reach out as soon as possible to increase the chances of a successful change or cancellation. If the order has already been shipped, customers can return the items for a refund or exchange, following the website's return policy. Customers should note that any changes to an order might affect the shipping timeline or overall cost. It is advisable to review the terms and conditions or contact customer service for any specific details regarding cancellations or changes to an order.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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