What is your return policy?

Asked a year ago
At Rockcreek.com, we strive for customer satisfaction and offer a hassle-free return policy. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. To qualify for a return, the item must be in its original condition with all the tags and packaging intact. Please note that certain restrictions apply to used, damaged, or custom-made products. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. We aim to process returns promptly, providing a seamless experience for our valued customers. Your satisfaction is our utmost priority.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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